Development Partner Program Now welcoming new partners

One system for the lab, the optical shop and the exam lane.

Focalith Optical Systems connects lab production, retail optical, practice management and the exam record. A prescription, an order and a patient are entered once, and every part of the business works from the same record.

Ask for a demo See the modules

The lab, optical shop, practice and exam room meet in one record, like light through a lens LabOptical ShopPracticeExam & EHR one patient one record

Use one module or all of them

Each part works on its own and gets more useful next to the others. A lab can run only the Lab; a practice can start with the schedule and add the optical shop later.

  • Lab

    Order entry, pricing and the whole production floor: surfacing, coating, finishing, breakage and remakes, tray tracking, billing and statements, and an ordering portal for the practices you serve.

  • Optical Shop

    Point of sale for eyewear and contact lenses, optical orders sent to your lab or an outside one, insurance at the counter, dispensing, pickups and the cash drawer.

  • Practice Management

    The schedule, online booking, check-in and check-out, vision and medical claims (837P with remittance), recalls and patient balances.

  • Exam & EHR

    Exam templates, prescriptions, letters, test results and images from your exam equipment, kept with the patient and limited to the staff allowed to see clinical records.

  • eStore

    An online shop with a lens configurator that uses your lab’s real catalogue and prices, prescription upload, and pickup in store.

  • Patient Portal

    Patients see their prescriptions and records, message the practice, pay a balance and share records with another provider.

  • Connect

    Phone, text and e-mail in one inbox: reminders, recall campaigns, click to call and the caller’s record on screen when the phone rings.

  • LabLink

    Send jobs to outside labs, by e-mail or straight into another lab that runs Focalith, and follow them without re-typing the order.

  • Hub

    One place for staff, locations, the patient directory, shared inventory, settings and reports. Always included.

It guides your staff through the job

Not everyone on the team knows every lens, material and treatment by heart, and they should not have to. Focalith leads each person through the work one step at a time, so a new hire can get it right and an experienced one can get it done faster.

  • Lens choices narrow as you go: pick a design and only the materials, treatments and options that go with it in your lab’s catalogue are left to choose from.
  • The prescription, frame and measurements are checked before an order leaves, with a plain note when something needs a second look.
  • Each module works the same way: plain words, the next step shown, and help and short lesson videos built in.
  • Less time spent training, fewer re-typed orders and fewer surprises when the job reaches the lab.

From the exam chair to pickup, without re-typing

  1. The exam

    The doctor finalises the prescription in Exam & EHR.

  2. The order

    At the optical counter the prescription is already there. The frame comes from shared stock and the lens from the lab’s catalogue, with insurance applied.

  3. The lab job

    The order arrives in the lab as a job, with the frame trace and the machine files the surfacing and finishing equipment need.

  4. Pickup

    When the job ships, the shop sees it, the patient gets a text, and the sale closes at dispensing.

For optical labs

  • Orders from your own stores, from practices on the ordering portal, or from other labs.
  • Production stations for surfacing, coating and finishing, with breakage, remakes and tray tracking.
  • Lab machines connect through the Focalith Equipment Gateway using the OMA standard, including older machines on serial lines.
  • Your lens catalogue and prices published once, used by the counter, the online store and partner practices.
  • Account billing, statements and outsourcing to other labs when you need to.

For practices and optical shops

  • Schedule, online booking, check-in and check-out in one flow.
  • Vision plan benefits and claims, recalls and patient balances.
  • Exam records with images and results from your exam equipment.
  • Eyewear and contact lens sales with the prescription already on the order.
  • A patient portal and reminders by text, e-mail or phone.

Built for patient health information

Every connection is encrypted. Staff sign in with two-step sign-in, clinical records are visible only to the people allowed to see them, and an audit log records who did what. Systems are hosted for you on dedicated servers or installed on your own.

FocalithOS Station

A ready-made desktop for the front desk, the exam lane and the lab bench. It opens your Focalith system and runs the Equipment Gateway, so the machines on that computer report straight into the record.

From the optical business, for it

Focalith comes from people who have spent years in optical labs and optical shops. We wanted software that was more affordable, easier to learn and more intuitive for everyone on the team, and that guided people through the product choices and processes instead of expecting them to know it all. So we are building it.

Built with our partners

We develop Focalith together with lab and shop partners who invest in its continued development. They put new features to work on real jobs, tell us what slows them down, and help decide what comes next. Our development partners include Giambae Group, a wholesale optical lens and laboratory in New Rochelle, New York.

Ask about becoming a development partner

Development Partner Program

Help shape the optical software you use every day

Focalith is built by people from optical labs and shops, together with lab and shop partners who invest in its continued development. We are now welcoming a limited number of new labs, optical shops and practices to put Focalith to work in their businesses and help refine it around them. In return, partners receive a reduced operating cost for the length of the program.

What partners get

  • Reduced operating cost for the length of the program
  • Guided setup and data migration from your current systems
  • A direct line to the product team and priority support
  • A real say in the roadmap — your workflow shapes what we build next
  • First access to new modules and features

What we ask in return

  • Use Focalith in your day-to-day work
  • Tell us what works and what does not — feature requests and fixes go straight to the developers
  • Regular check-ins with our team
  • Optionally, let us share your story once you are happy with the results

Apply to become a partner

FAQ

Questions we hear often

Is Focalith available now?

Focalith is in its development-partner phase. All nine modules are built, and we are welcoming a limited group of labs, optical shops and practices ahead of general release. Ask for a demo and we will walk you through it on sample data set up like your business.

What does the Development Partner Program cost?

Partners pay a reduced operating cost for the length of the program, based on the modules, locations and users you need. We go over the details with you, and there is no obligation to join.

Is it hard to learn?

Focalith is built to guide staff through each job: choices narrow to what fits, the next step is shown, and help and short lesson videos are built into every module. Staff do not need to know every product combination by heart.

Can we move our data from our current system?

Yes. Bringing your patients, prescriptions, items and history across is part of getting started, and partners get hands-on help with it. Tell us which systems you use today so we can plan the move with you.

Will it work with our lab machines?

The Focalith Equipment Gateway connects tracers, edgers, generators and exam-lane instruments using the industry-standard OMA format, over serial ports, the network or shared folders. Tell us your machine makes and models and we will confirm.

Do we have to use every module?

No. Each module works on its own. Start with the part of the business that needs it most and add modules later — your data is already in place when you do.

How is patient information protected?

Two-step sign-in, encryption, role-based and clinical access controls, and an audit trail of every record view, change and export. Each organization’s data is kept in its own databases.

Who owns the data?

You do. Your data stays in your organization’s own databases, and you can export it at any time.

Contact

See Focalith with your own work

Ask for a demo on sample data set up like your business, ask about pricing, or ask about becoming a development partner.

  1. We read every message ourselvesNo call centre and no mailing list.
  2. We answer by e-mailWith answers, or a few times that suit you for a call.
  3. We show you FocalithA walk-through on sample data that looks like your lab or shop.

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What can we help with?

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